Frequently Asked Questions
Everything you need to know about shopping with JBK International.
What is the standard shipping timeframe for international orders?
We offer worldwide shipping. Standard international delivery typically takes 7-14 business days, while express options can arrive within 3-5 business days depending on your location.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own to ensure the perfect fit.
What is your return and exchange policy?
We accept returns and exchanges on unworn items with original tags attached within 30 days of delivery. Please visit our Returns Portal to start your request.
Are the materials used in JBK International collections sustainable?
We are committed to ethical fashion. A significant portion of our collection uses organic cotton, recycled polyester, and eco-friendly dyes to minimize our environmental footprint.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How can I track my order once it has been shipped?
Once your order departs our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.